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Frequently Asked Questions

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The Travmarket Program Features

What does travmarket do for me, and what do i do for myself?
Travmarket provides our Content Library, Training and Support. In addition, during your Agency Launch with us, we assist you in building out the first Marketing Funnel by closely monitoring your progress. The Content Library is continually enhanced and updated for your use to enhance the relationship with your clients, complete with your own agency e-magazine, Terra Travelers, as well as agency newsletters. Most importantly, however, we continually provide support and evaluation of your marketing efforts and are available to you for any problems you may encounter.

What is the seo and reputation enhancement program?
We endeavor to position you as an expert in your niche market. To do so, we will assign you an editor to work with you on the publication of an article in Travelhoppers (www.travelhoppers.com) to raise your SEO profile so when new and existing clients search on your company’s name and on your own, you will show as a published writer. In addition, backlinks from Travelhoppers will lead to your site, enhancing the SEO of your website. We will also provide you with a stet-by-step Guide to improving your website SEO.
Do I have to use GetResponse?
Your choice of a technology platform is up to you. We highly recommend GetResponse as it is a very powerful all-in-one technology, well priced, and we are most familiar with it and can provide the most intense support. However, we also work with MailChimp, and our content and programs can be used with any good marketing automation program.
Will you build my marketing funnels for me?
Rather than build your funnels for you, we will assist you with the content, design and execution of your marketing funnels. We want to "teach you to fish!"

How important is my website to the success of the program?
A good website emphasizes the travel professional and focuses on the Niche Market served. A good website will enhance every marketing effort. However, your choice of website provider is not important to the use of the Travmarket program. You may use any website provider and still use Travmarket.
What are the key factors that make a good marketing program work?
Working from a written plan and using solid strategies and tactics will provide a consistency and a better results than not doing so. Travmarket will work with you to raise the profile of your agency and to ensure you are using the best possible tactics in those aspects of your digital marketing over which Travmarket has an impact.
What kind of results can I expect?
Using Travmarket’s tool-set will almost certainly generate leads for your agency. Bringing those leads into a relationship with your agency and then inspiring the trust and confidence necessary to convince the new lead to remain and work with you will depend on your ability to engage the lead with your own personality and professional demeanor. To the extent you can infuse your marketing with our tool set, you should be able to engage the lead opportunities we provide and make clients out of them.
What is terra travelers?
Terra Travelers is a quarterly electronic magazine branded with your logo and containing a letter from you inside it for each issue! You can see one of our editions here!
Can't I do all of this on my own? Why do i need travmarket?
You can indeed! Many entrepreneurs do their own marketing, but the process can be time consuming and filled with trial and error. Travmarket will provide you with a plan, training, support and our Content Library. We will be your marketing coaches and mentors on an ongoing basis.
What about my non-digital marketing? My offline marketing? does travmarket help with that?
While we do not directly involve ourselves outside of your digital marketing automation, many of the principles we effect have absolute analogies to your offline marketing efforts. Just as direct mail and email are related and networking and social marketing have much in common, you will find the fundamentals of marketing are universal even when the platform changes.
What are the different ways i can use travmarket's services?
The first and foremost use will be to attract new leads to your company, but also to enhance the relationship you build with those leads and with your existing clients. Forging relationships and building trust, using our platform to assist you in speaking authoritatively, is a primary use of our platform. Group travel marketing is certainly enhanced with marketing automation. We have also seen host agencies use the very same techniques in a B2B setting to recruit new sub-agents to their agencies.
Can you help me with a company newsletter?
We can indeed! We provide templates you can use to create your own newsletters or you can private label and use the newsletters we create as your own.
What is the primary advantage of automating digital marketing?
Once a marketing funnel is set up, it runs without further input from you. Naturally you will want to monitor, adjust, test and fine tune your marketing funnels, but while you are working face-to-face with clients or on a fam trip, your marketing continues to run and respond to your clients without the necessity of your immediate intervention.

What Are My Costs?

Is there a long term contract?
Never! We have confidence in the value of our program, and we want you to as well. Our agreements are month-to-month.
Is there a setup fee?
There is a $75 set up fee per account
How do i cancel?
We would hate to lose you, but you simply email our support team at support@travmarket.com and tell us you wish to cancel.
If i cancel, can I keep the content I have obtained from travmarket?
Naturally, your clients and your leads are yours forever! Your rights to use Travmarket content, however are a license which terminates if you cancel.
What other expenses should i anticipate?
Primarily the cost of advertising on the various social media platforms such as Facebook and Instagram. Set a consistent marketing budget and hold to it!

Support and Training

What type of support will i receive?
We have an amazing team of marketers and technologists devoted to your success. We work primarily through a ticketing system more than 12 hours each business day and we scan the system on weekends. We prefer the ticketing system because it keeps a permanent record of our support efforts on your behalf. However, we will also provide 1:1 screen-share tutorials with you to assist you with any issue you are having with the system. If you want to speak by phone with one of our techs, and it cannot be handled by the ticketing system, they you leave a message and we respond quickly. We also have a dedicated Facebook group where you can work with and share ideas with other travel professionals using our system.
This support system has been tested successfully over the past three years with our Voyager Websites program.


What type of training will i receive?
One thing we know for sure: The better trained you are, the easier customer support is! We make extensive use of video and have a dedicated KnowledgeBase for your use. In addition, the GetResponse training materials are all available and at your disposal.
Do i have telephone support?
You do! Our primary way of providing support is a ticketing system. However, if you need assistance with any element of your account we will set up a 1:1 telephone and screen share session with you to provide additional training. You can call our support number at any time and leave a message to receive a return support call.


Questions? Contact us:
support@travmarket.com
(904) 371-2991

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